Privacy Policy

Introduction

Welcome to Westminster Psychosis Therapy’s (WPT) online platform, located at https://westminster-psychosis-therapy.denvermentalhealthcare.com. We are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and in accordance with applicable laws. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users who interact with our website, applications, services, or products (collectively referred to as ‘our platform’).

Scope

This policy covers all aspects of your interaction with WPT’s online presence, including but not limited to:

Our official website and its subdomains.
Mobile applications developed by WPT.
Online services provided by our organization.
Any other digital assets or platforms that we own or operate.

Please note that this policy does not apply to third-party websites, applications, or services linked to ours through external links. These entities have their own privacy policies, and you should review them before providing any personal information.

Processing Activities

This Privacy Policy guides our practices when:

You utilize our applications, access online services, or use features on our website as an authorized user.
You visit our websites, including any interactive elements or forms you complete.
We communicate with you via email, telephone, SMS, or other channels for informational, marketing, or transactional purposes.

Personal Data Collection

We collect various types of personal information to enhance your experience and improve the quality of our services:

Account Information: This includes usernames, passwords, and account settings.
Payment Details: We securely process payment information for transactions made through our platform, including credit/debit card numbers and billing addresses.
Financial Records: Financial data related to donations, subscriptions, or any other monetary transactions with WPT.
Purchase History: Details of products or services purchased from our online store.
Mobile Device IDs: Unique identifiers associated with your mobile device for the purpose of personalization and analytics.
Location Data: Information about your geographical location when you interact with our geolocated services.
Feedback and Reviews: Comments, suggestions, and reviews you provide to help us improve our platform.
Social Media Profiles: Data from social media platforms (if connected) for user preferences and content personalization.
Product Interaction: Information about how you engage with our digital products, such as online courses or therapy modules.

We collect this data through various means: user input forms, account settings, browsing behavior, automated tracking technologies (like cookies), and third-party partnerships.

Cookies and Tracking Technologies

WPT uses cookies and similar tracking technologies to enhance your experience on our platform:

Strictly Necessary Cookies: These are essential for the basic functionality of our website, enabling features like secure login, account management, and session persistence.
Preference Cookies: We use these to remember settings you’ve chosen, such as language preferences or display settings.
Analytics Cookies: They help us understand user behavior, provide insights into usage patterns, and improve the performance of our platform.

Users can manage their cookie preferences through our built-in Cookie Manager, allowing control over non-essential cookies.

Data Retention and Deletion

We adhere to data retention practices as required by law and for legitimate business purposes:

Personal data is retained for the duration of your interaction with WPT or until you request its deletion.
Once the purpose for which the data was collected is fulfilled, it will be securely deleted or anonymized to prevent direct identification.

Security Measures

WPT prioritizes data security and has implemented robust measures to protect your information:

We employ encryption for all sensitive data during transmission and storage.
Secure third-party payment processors handle financial transactions, ensuring compliance with PCI DSS standards.
Regular security audits and penetration testing are conducted to identify and mitigate potential vulnerabilities.

Children’s Privacy

WPT does not intentionally collect or solicit personal information from children under the age of 18. Our platform is designed for a general audience, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access and rectification of your data.
-Erasure or the right to be forgotten in specific circumstances.
Restriction or objection to the processing of your data.
Data portability, allowing you to move or copy your data.
The right to withdraw consent at any time (where consent is required).
Non-discrimination for exercising your data privacy rights.

To exercise these rights or submit related queries, please reach out to our Privacy Team via the contact information provided below. We aim to respond promptly and provide assistance as required by law.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be clearly communicated through our platform, and we encourage users to review this page periodically.

Contact Information

For any questions, feedback, or requests related to your privacy:

Email: [email protected]
Mailing Address: Westminster Psychosis Therapy, Privacy Team, [Address], Denver, CO, USA.

We value your trust in our commitment to data protection and will continue to strive for transparency and responsible handling of personal information.